Optonix

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AI,Saas,B2B

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Tyler Thomas, Nasirudeen Hendricks
Pre-Seed
Africa
AI, Saas, B2B
2026
Optonix is an AI operations and engineering studio based in Cape Town that eliminates "support debt" for high-growth tech companies. We replace inefficient, fragmented outsourcing with an integrated engine, combining our proprietary AI-deflection middleware (AgentAssist) with embedded, high-output technical squads. We operate on a "Land and Expand" model: starting with free technical systems audits and pilot sprints to prove immediate ROI, then converting clients into long-term retainers that allow their internal product teams to focus entirely on shipping features rather than fighting operational fires.

Optonix is an AI Operations & Engineering Studio that helps growing companies build software faster, scale customer support efficiently, and automate operations through practical AI implementation.